Multicultural Aged Care Library

Respecting Diversity in Ageing

Cultural intelligence : a guide to working with people from other cultures / Brooks Peterson.

By: Material type: TextTextPublication details: Yarmouth, ME : Intercultural Press, 2004.Description: viii, 229 pages : illustrations ; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 1931930007
Subject(s): DDC classification:
  • 303.482
Online resources: Available additional physical forms:
  • Also available online via the World Wide Web, by subscription to EBL (Ebook Library).
Contents:
Pt. 1. What is culture? Pt. 2. The importance of culture in daily work and life Pt. 3. What is cultural intelligence? Pt. 4. Applying cultural intelligence in daily work and life Pt. 5. Knowing your cultural style Pt. 6. Increasing your cultural intelligence.
Summary: "Packed with dozens of engaging stories, case examples and humorous contemporary cartoons, Cultural Intelligence is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, building solid business relationships and contributing positively to your organization's bottom line." "More than 15,000 people have used the Peterson Cultural Style Indicator. Here, Dr. Peterson defines what cultural intelligence is and explores the skills and characteristics required to work effectively with international clients, customers and business partners - or inside any team, department or organization with a rich mix of cultural perspectives. Using a set of twenty business-oriented dimensions, the author helps you examine your own cultural style and determine that of others in six vital areas: management, strategy, planning, personnel, communication and reasoning. The crowning piece is a set of key action steps for increasing your own cultural intelligence."--BOOK JACKET.
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Book or Printed Material Book or Printed Material Main Library Library Main Collection 303.482 P4851 2004 (Browse shelf(Opens below)) Available IMUAC030607
Book or Printed Material Book or Printed Material Main Library Fast Add Main Collection Checked out 01/10/2013 IMUAC029698

Formerly CIP.

Includes bibliographical references (pages [225]-229)

Pt. 1. What is culture?
Pt. 2. The importance of culture in daily work and life
Pt. 3. What is cultural intelligence?
Pt. 4. Applying cultural intelligence in daily work and life
Pt. 5. Knowing your cultural style
Pt. 6. Increasing your cultural intelligence.

"Packed with dozens of engaging stories, case examples and humorous contemporary cartoons, Cultural Intelligence is the perfect antidote for overcoming cross-cultural differences, improving workplace communication, building solid business relationships and contributing positively to your organization's bottom line." "More than 15,000 people have used the Peterson Cultural Style Indicator. Here, Dr. Peterson defines what cultural intelligence is and explores the skills and characteristics required to work effectively with international clients, customers and business partners - or inside any team, department or organization with a rich mix of cultural perspectives. Using a set of twenty business-oriented dimensions, the author helps you examine your own cultural style and determine that of others in six vital areas: management, strategy, planning, personnel, communication and reasoning. The crowning piece is a set of key action steps for increasing your own cultural intelligence."--BOOK JACKET.

Also available online via the World Wide Web, by subscription to EBL (Ebook Library).

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